Privacy Policy
Thai Relo Services Co., Ltd.
Thai Relo Services Co., Ltd. (“we”, “our”, or “us”) operates https://www.thaireloservices.com (the “Website”).
Thai Relo Services Co., Ltd. acts as the Data Controller in relation to personal data collected through this Website.
We are committed to protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand and other relevant data protection laws.
By using our Website or submitting your information, you acknowledge and agree to this Privacy Policy.
- Information We Collect
1.1 Personal Information
We may collect personal data that you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Nationality
- Address or location
- Passport or identification details (when required for visa, immigration, or work permit services)
- Company details (if applicable)
- Any other information submitted through forms, email, or consultations
You are responsible for ensuring that the personal data you provide is accurate and up to date.
1.2 Technical Information
We may automatically collect certain information when you visit our Website, including:
- IP address
- Browser type
- Device information
- Pages visited and usage activity
- Purpose of Collection and Use
We collect and process personal data for the following purposes:
- To provide relocation, visa, immigration, and advisory services requested
- To respond to inquiries and manage service requests
- To process payments and transactions
- To communicate service updates
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
- To provide relevant information about our services (you may opt out at any time)
We will not use your personal data for purposes beyond those stated above without your consent, unless permitted or required by law.
If you do not provide required personal data, we may be unable to provide certain services or respond to your requests.
- Legal Basis for Processing
Under the Thailand PDPA and other applicable laws, we process personal data based on:
- Your consent
- Contractual necessity
- Compliance with legal obligations
- Legitimate interests
- Cookies, Analytics, and Marketing Technologies
4.1 Cookies
We use cookies and similar technologies to operate, analyze, and improve our Website. You may disable cookies through your browser settings; however, some features of the Website may not function properly without them.
4.2 Google Analytics
We may use Google Analytics, a web analytics service provided by Google LLC, to monitor and analyze Website usage. Google Analytics collects information such as IP address, browser type, and usage behavior.
You may opt out of Google Analytics by installing the Google Analytics opt-out browser add-on provided by Google.
4.3 Behavioral Remarketing
We may use remarketing services (such as Google Ads) to advertise on third-party websites to visitors who previously visited our Website. These services use cookies to display relevant advertisements.
You may manage advertising preferences through your Google account settings.
- Disclosure of Personal Data
We do not sell your personal data.
We may disclose your personal data to:
- Relevant government authorities in connection with visa, immigration, or work permit applications
- Relevant service providers required for service delivery
- Professional advisors
- Regulatory authorities where legally required
All third parties are required to maintain appropriate confidentiality and data protection standards.
- International Transfer of Data
Your personal data may be transferred to and processed in Thailand or other countries where our service providers operate. Where required, we implement appropriate safeguards in accordance with PDPA and other applicable laws.
- Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes stated above
- Comply with legal obligations
- Enforce agreements
When no longer required, personal data will be securely deleted or anonymized in accordance with applicable law.
- Your Rights Under the PDPA
Under Thailand’s PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing
- Withdraw consent at any time
- Request data portability (where applicable)
To exercise your rights, please contact us using the details below. We may require identity verification before processing your request.
- Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage system can guarantee absolute security.
- Children’s Data
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors without parental or legal guardian consent.
- Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal data.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will become effective upon posting on the Website. Continued use of the Website after updates constitutes acceptance of the revised Policy.
- Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to conflict of law principles.
- Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Thai Relo Services Co., Ltd.
3388/77, 21/F Sirinrat Building, Rama IV Road
Klongton, Klongtoey, Bangkok 10110 Thailand
Email: enquiry@thaireloservices.com
Website: https://www.thaireloservices.com